TOI-836 is a ∼2–3 Gyr K dwarf with an inner super Earth (R = 1.7 R⊕, P = 3.8 days) and an outer mini-Neptune (R = 2.6 R⊕, P = 8.6 days). JWST/NIRSpec 2.8–5.2 μm transmission spectra are flat for both planets. We present Keck/NIRSPEC observations of escaping helium for super-Earth b, which shows no excess absorption in the 1083 nm triplet to deep limits (<0.2%), and mini-Neptune c, which shows strong (0.7%) excess absorption in both visits. These results demonstrate that planet c retains at least some primordial atmosphere, while planet b is consistent with having lost its entire primordial envelope. Self-consistent 1D radiative-hydrodynamic models of planet c reveal that the helium excess absorption signal is highly sensitive to metallicity: its equivalent width collapses by a factor of 13 as metallicity increases from 10 times to 100 times solar, and by a further factor of 12 as it increases to 200 times solar. The observed equivalent width is 88% of the model prediction for 100 times metallicity, suggesting an atmospheric metallicity similar to K2-18b and TOI-270d, the first two mini-Neptunes with detected absorption features in JWST transmission spectra. We highlight the helium triplet as a potentially powerful probe of atmospheric composition, with complementary strengths and weaknesses to atmospheric retrievals. The main strength is its extreme sensitivity to metallicity in the scientifically significant range of 10–200 times solar, and the main weakness is the enormous model uncertainties in outflow suppression and confinement mechanisms, such as magnetic fields and stellar winds, which can suppress the signal by at least a factor of ∼several.