Preliminary information

The present web page, www.iac.es, is the property of the IAC, with Fiscal Identity Number (NIF) Q3811001A and fiscal address at CALLE VÍA LÁCTEA S/N 38205 LA LAGUNA.

The IAC reserves the right to make any modifications that it deems opportune, without giving prior notice, to the Conditions. Such modifications may be made, through its website, in any form admissible in law and will be of obligatory fulfilment for as long as they remain published on the web and until such time as they are validly modified by other conditions at a later date.

The duration of membership of the programme will be linked to the modality of each collaborative programme.

As a user, you expressly acknowledge, understand, and accept the legal notice and these conditions. Similarly, you declare that you are of age and have the necessary legal capacity to act in order to access the IAC website and undertake contracts through it.

It unnecessary to register as a user of the web in order to join the collaboration programme on line. During the process of your confirmation as a “Friend of the IAC”, your personal data will be gathered for the purpose of enabling your actions as a user and subsequent management of activities deriving therefrom. In conformity with current legislation applicable to matters concering data protection, the IAC informs users that their personal data gathered during the process will be incorporated into the handling system owned by the IAC.

Your data will be conserved for the period strictly necessary to meet the purposes previously envisaged, except for any legal obligations to conserve your data.

We inform you that the legal basis for the handling of your data is the proper processing of your membership of the program and your consent.

We inform you that the contact address of the IAC is delegado.protecciondedatos [at] iac.es (delegado[dot]protecciondedatos[at]iac[dot]es).

In accordance with the rights conferred on you by current legislation on the protection of data, you may exercise your rights of access, rectification, limitation of handling, suppression, portability, and opposition to handling of your personal data, together with the consent given for their handling, by sending your request to the postal address given above or to the electronic mail address protecciondedatos [at] iac.es (protecciondedatos[at]iac[dot]es). You may address the relevant Control Authority to present any claim that you deem warranted.

Your data will not be made public. You are responsible for the confidential and responsible handling of the username and password assigned to you when you register as a client and must not pass them on to others. You may modify the information registered in your client area at any time. In this section of the website you will have access to the history of the services contracted by you; this is only for consultation but may be edited by you to eliminate those registers you consider it unnecessary to visualize.

After the membership process is finalized, you will receive confirmation of completion by electronic mail. It is essential that during the membership process you provide a valid electronic mail address. If you have any queries, please contact the IAC.

All the contents of the website are in Spanish and English.

Prior to provision of the service, you will receive confirmation by electronic mail.

Characteristics, offer, and validity

Each programme offered details its essential characteristics.

In compliance with current legislation, the IAC offers information on all its programmes, together with their characteristics and prices. However, the IAC reserves the right to retire, replace, or change programmes it offers via its web page by simply changing their content. In this way, the programmes offered at any moment on the web will be governed by the Conditions in force in each case. Likewise, the IAC will have the faculty to cease, without prior warning and at any time, to offer access to the aforementioned programmes.

Prices

All services indicate the price in euros and include the taxes (IGIC) applicable in each case.

Forms of payment and execution of service

Payments made to the IAC are processed through the official payment BBVA Channel (Redsys).

All operations that involve the transmission of personal or banking data are carried out using a secure environment, a server based on standard SSL (Secure Sockets Layer) security technology. Any information that you transmit to us will be encoded over the network.

To effect payments you will be redirected to the website https://sis.redsys.es/sis/realizar. Pago. If you wish to familiarize yourself with that website’s privacy policy and conditions of use, visit www.redsys.es.

Reimbursement of payment

The IAC reserves the right to reimburse payments made according to the circumstances and justifications giving rise to possible demands for reimbursement.

The reimbursement of quantities received by the client shall be made using the same means of payment as the client, unless otherwise decided.

The IAC will return the quantities paid by the client within 14 natural days of the date of receipt of the client’s notification to exercise the right of withdrawal of payment.

Claims

Client wishing to present a claim must do so through the electronic mail address: secadm [at] iac.es (secadm[at]iac[dot]es).

Jurisdiction

Similarly, the IAC reserves the faculty of presenting any civil or criminal legal actions it deems waranted for the improper use of its website and contents, or resulting from non-fulfilment of the present terms and conditions.

The relationship between user and provider will be governed by the legislation in force and applicable on Spanish territory. In the case of any conflict, the parties may submit their complaints to arbitration or resort to normal legal channels in compliance with regulations governing jurisdiction and competency in the matter concerned. The IAC is located in Tenerife, Spain.